Why trust your vacation to a generic call center? What's the difference between booking with an online travel company (Orbitz, Expedia, etc..) and MMV? SERVICE! You will have ONE person to deal with. ONE person accountable for your vacation. ONE person to handle all the details, questions, and follow-up. Nothing is worse then booking a vacation and having added stress and hassles dealing with a nameless person in a call center who doesn't know you, and isn't familiar with your reservation. There's no benefit to you, the customer, to pay the same price (or more) for generic impersonal service, when you can have one of our qualified and knowledgeable agents working for you personally.